Web Design

What makes a website convert

Core conversion pillars: structure, trust, clear CTAs.

2 min read

Looking good is not enough

A site can look impressive — and still not perform.

It performs when the visitor:

  • Understands what you do immediately
  • Feels they can trust you
  • Knows the next step
This is not about animations or color. It is about clarity and guidance.

1) Say what you do — in one sentence

The user decides in 3–5 seconds if they stay or leave.

Your hero must explain:

  • What you offer
  • Who it is for
  • What the benefit is
If you can't express it in one sentence, you haven't really understood it yourself yet.

2) Create a visual path for the eye

Your information hierarchy should guide like GPS:

  • Headline → clarifies
  • Subtitle → sets context
  • Body → explains simply
  • CTA → makes the next step obvious
Anything that does not support this → remove it.

3) Build trust through real evidence

Social proof is not "brand logos on a row".

People are numb to that now.

Trust comes from showing what actually changed.

Show:

  • The client's situation before
  • What you worked on together
  • What improved (measurable or clearly visible)
Example:
"We increased conversion from 1.2% → 3.4% in 6 weeks without increasing the ad budget."

If it doesn't help the visitor feel confident → remove it.


4) The CTA must point somewhere real

"We'd love to hear from you" is weak.

"Request cost breakdown" is clear → easier to say yes.


5) Before launch — check the small things

The final 10% often determines performance:

  • Contrast & readability
  • Microcopy adjustments
  • Mobile form reliability
  • Load performance
These affect outcomes — not decoration.

Bottom Line:

Performance comes from clarity, trust, and direction — not decoration.

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